1. Turn off the Device
2. Press and Hold the Volume Up, Home Button, and Power Button at the same time until you see the Android Icon
3. Use the Volume Down Button to Select Wipe Data/Factory Reset Option
and press the Power Button to Select it
4. Use the Volume Down Button to Select the Yes - Delete All Users Data and Press the Power to Select it
5. After the Device Powers back on, then use the Power Button to select it
2. Press and Hold the Volume Up, Home Button, and Power Button at the same time until you see the Android Icon
3. Use the Volume Down Button to Select Wipe Data/Factory Reset Option
and press the Power Button to Select it
4. Use the Volume Down Button to Select the Yes - Delete All Users Data and Press the Power to Select it
5. After the Device Powers back on, then use the Power Button to select it